Melissa Martel Felton
I cannot say enough about my experience with Mark at Hayden's. My mom and aunt have
bought jewelry and had jewelry made from him for years. He took several family stones
and made me the most beautiful engagement ring I could ask for, all for an insanely
reasonable price. Their in-store jewelry is the most beautiful in central New York
and I could not recommend Hayden's enough.
My grandfather passed away 2 months ago and left me his diamond wedding band...
which actually contained his father's diamond. He was always very proud of his ring,
and I've always known that someday it would be mine. I really wanted to wear it
so I could always carry a piece of him with me, but was hesitant to change it as
the gold band was a "'part of Grampa" too. I heard about Hayden Jewelers making
old jewelry into new pieces, and stopped in to talk to Mark. He explained the process
to me, and I was excited at the prospect of having a ring I could wear that was
made entirely from my Grandfather's ring. Not only was Mark a pleasure to speak
with, he was also very understanding of the sentimental value of this piece, and
took extra time to be sure that I was getting exactly what I envisioned. I could
tell he was excited to present it to me, and wanted to give it to me personally.
Through tears, I thanked him for creating a memorial to my grandfather that I can
wear each day. I am beyond pleased with his work, professionalism, and consideration
for my feelings through the process. I would HIGHLY recommend Hayden Jewelers to
anyone. I know my grandfather would be extremely proud of my custom piece as well.
Thank you Mark!!!
Ann Marie G.
I started shopping at Hayden Jeweler's almost 25 years ago, even before they were
in their current location. Every time I have gone in to buy a piece of jewelry,
I have been treated with nothing short of courtesy, respect and an over whelming
desire to please. When Mark took over as owner, the tradition continued and his
father Jim would be proud. Not only has Mark always greeted me personally, but has
also taken the time to listen as I described what it was that I was looking for.
This holds true for their amazing and professional sales staff as well. IF you're
ever not sure exactly what you want, take a moment to talk with Caroline. With your
words and her keen ears, she can pick out exactly what you're looking for. She is
FABULOUS at what she does. I can not say enough good things about Mark Hayden or
his dedicated employees. I have always brought my 3 daughters into the store when
they were babies, and as they have grown up, the family tradition continues......3
more dedicated customers.
Jon from Liverpool
When I was searching for an engagement ring I was recommended to Hayden's by a family
friend who is a Geologist. If that doesn't say something I don't know what else
would. I was welcomed and they knew my family because they were customers too. I
had a custom ring done and it came out splendidly! I recommend them to anyone who
is looking for jewelery. They were extremely knowledgeable and were great to me.
I'm planning on going back for our wedding bands.
Awesome people! My family has been going to Hayden Jewelers for decades! We love
it the people are awesome and they treat their customers like family! Would recommend
them all the time! Wouldn't shop anywhere else!